Community Engagement Coordinator: Responsibility Overview
The Community Engagement Coordinator is responsible for building meaningful relationships between the Chick-fil-A restaurant and the surrounding community. This role plans, coordinates, and executes community-focused initiatives that reflect Chick-fil-A’s purpose of having a positive influence on all who come in contact with the Brand.
Key Responsibilities:
Community Outreach & Partnerships
· Develop and maintain relationships with local schools, nonprofits, churches, and community organizations
· Coordinate and represent Chick-fil-A at community events, fundraisers, and sponsorship opportunities
· Serve as a Brand ambassador, ensuring all interactions reflect Chick-fil-A’s values and hospitality standards
Event Planning & Execution
· Plan and execute in-store and off-site community events (e.g., spirit nights, school partnerships, appreciation events)
· Coordinate logistics including scheduling, materials, staffing support, and follow-up communication
· Evaluate event success and recommend improvements for future initiatives
Brand & Marketing Support
· Support local and state marketing efforts by promoting community initiatives through approved channels
· Collaborate with leadership to align community engagement efforts with restaurant goals
· Ensure Brand consistency in all community-facing materials and interactions
Service & Impact
· Identify opportunities to serve the community in meaningful, creative ways
· Support charitable initiatives and donation programs in alignment with Chick-fil-A guidelines
· Track community involvement activities and report impact to leadership
Qualifications:
· Passion for community service and relationship-building
· Strong communication and interpersonal skills
· Excellent organization, time management, and attention to detail
· Ability to work independently and collaboratively
· Comfortable representing the brand in public settings
· Prior experience in community engagement, marketing, event planning, or nonprofit work preferred
Scheduling Expectations:
· Flexible schedule, including evenings and weekends for events
· 20-30 hours per week, with a combination of in-restaurant, office, and off-site community work
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Chick-fil-A Beckley Galleria is locally owned and operated by an independent, franchised Operator who invests in the future of their Team Members and gives back to their local community.
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